Account Issue

Q1-I mistakenly linked my X(Twitter)/Discord to the wrong address, how can I disconnect my social accounts?

This error occurred because you once successfully signed in with you X(Twitter)/Discord, which indicates the successful creation of your account.

Solution: Step 1. Sign in using your X(Twitter)/Discord/Wallet Address Step 2. Go to https://app.questn.com/profile/edit and unlink your social accounts, kindly wait for 24 hours then you will be able to connect to the account you like.

PS: Avoid frequently changing your social media information, as each change will result in a longer time to reconnect when switching to a new account

Q2-It says This X/Discord account has been connected to another address: None. What should I do?

This error is due to your creating a separate account using your social media. Login via X/Discord, and bind a wallet address to that account, then disconnect your social media accounts from that account.

Q3-I can't link my Telegram account to QuestN, how can I solve this?

Please refer to the following link for assistance: ⁠https://securiti.ai/blog/third-party-cookies/

Q4-I lost access to my wallet address, can you help me to restore my account?

Wallet addresses are the only essential factor that cannot be changed to a QuestN account. Regarding to this situation, please re-create an account for yourself with a new wallet address.

Q5 - Can I change my linked wallet address?

No.

Q6 - Can you reset my account?

No.

Q7 - Can I delete my account?

No.