> For the complete documentation index, see [llms.txt](https://questn.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://questn.gitbook.io/docs/for-users/account-issue.md).

# Account Issue

## Q1-I mistakenly linked my X(Twitter)/Discord to the wrong address, how can I disconnect my social accounts?

> This error occurred because you once successfully signed in with you X(Twitter)/Discord, which indicates the successful creation of your account.
>
> Solution: \
> Step 1. Sign in using your X(Twitter)/Discord/Wallet Address \
> Step 2. Go to <https://app.questn.com/profile/edit> and unlink your social accounts, kindly wait for 24 hours then you will be able to connect to the account you like.
>
> *PS: Avoid frequently changing your social media information, as each change will result in a longer time to reconnect when switching to a new account*

## Q2-It says This X/Discord account has been connected to another address: None. What should I do?

> This error is due to your creating a separate account using your social media. Login via X/Discord, and bind a wallet address to that account, then disconnect your social media accounts from that account.

## Q3-I can't link my Telegram account to QuestN, how can I solve this?

> Please refer to the following link for assistance: ⁠<https://securiti.ai/blog/third-party-cookies/>

## Q4-I lost access to my wallet address, can you help me to restore my account?

> Wallet addresses are the only essential factor that cannot be changed to a QuestN account. Regarding to this situation, please re-create an account for yourself with a new wallet address.

## Q5 - Can I change my linked wallet address?&#x20;

> No.

## Q6 - Can you reset my account?&#x20;

> No.

## Q7 - Can I delete my account?

> No.


---

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