Rewards-Claiming
Last updated
Last updated
This is due to the account that you are using to claim reward is not the one you completed the quest, kindly switch to the correct address to claim. Check your wallet setting to see if it is connected to the address which won/completed the quest.
If the reward is a WL (Whitelist, which demands the quest host to manually send it out), please contact the quest host to redeem the actual reward.
Check if this quest is a different-tiered reward quest, then check your reward tier.
E.g. Different tiered reward section
The solution is to adjust the time on your PC/laptop to match your current timezone.
Absolutely not. Gas fees are sdetermined by Gas Price and Gas Used, not QuestN. However, you can wait to claim when the gas fee gets lower. But do know that the reward will expire in 30 days.
The reward will remain available after a quester wins it for 30 days, after which it will expire.
There’s no way we can do to help you regain the reward.
So stay tuned for your participated quests and don’t miss out.
E.g. Expired reward
Stay alert, the official email address of QuestN is QuestN@questn.com.
It seems that the RPC in your wallet extension has some problems, try another time or switch the RPC of the network in your wallet extension.