FAQ

Where could I download the winners’ information?

It will be available in Dashboard.

Where can I find the link for my quest? It is fixed?

Yes, it is fixed. The link is available under the quest title. Check steps Basics - Create a Quest

What is Point?

Points are a measurement of experience on the QuestN platform. Each community has its own Point system. When users complete a work order, they receive a predetermined amount of Points in addition to tokens or NFTs. These help them achieve a certain status within a community. Projects and creators of a community can thus immediately recognize the most hard-working members and reward them with white lists or other rewards, for example.

Points are different with every community, since communities are asked to regulate the Point system by themselves and are allowed to set up rules and regulations within their own community.

What is the difference between quest and collection/event?

Collection/Event can contain multiple Quests, in another word, Collection/Event is a series of Quests.

Collection/Event’s end time must be later than all the quests’ end time.

I would like to customize my own quest template, what can I do?

For further detailed instructions please check Write your API-based Template

What does separate amount rewards mean?

Separate amount reward mode means an individual quest has different amounts of different rewards, each winner will get only one of the rewards.

How to reward users my own token?

Plan

How to add more entries in the quests?

QuestN has set its entry limitation at 6 for individual quests.

A quest with too many entries would bring down the enthusiasm of the questers.

Check the Plan to pay for more entries.

How to add admins in my QuestN community?

Check Community

How to hide/delete my quests?

If there’re fewer than 100 questers participating in your quest, you can hide the quest.

Click edit on the ongoing quests, and hit the three dots button next to the Preview button.

The hidden quest will only be accessed via URL.

Do I need to make a deposit once uploading my quests?

Yes, when a quest is created with a reward, rewards must be deposited in a vault first. If the participants complete the tasks, the rewards from the vault will be distributed automatically. Plan for listing new or rewarding with your native tokens.

How to apply for a refund?

Having leftovers in your ended quests and wishing to get a refund?

QuestN has just made it simple with the Automatic Refund System launched.

To apply for a refund, please follow these steps:

1. Select the Quest in business-end for which you want to apply for a refund and click <Edit>.

2. Navigate to the Reward section.

3. Follow the instructions provided in the refund request by scrolling down to the section where you need to enter the token amount, and click on the Refund Application.

Tip: A gas fee will be applied when claiming the refund.

How to publish a test-quest?

1. Head to https://community.questn.com/online and click the three-dots button next to [Create a quest]

2. Click [Create a test quest]

3. Set it up following the steps same as them in a common quest.

A test quest that can only be accessed via its URL.